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Effective Date: September 19, 2026

Northforge Construction LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, communicate with us, or use our construction and home-service offerings.

Business Information

Northforge Construction LLC

P.O. Box 71214

Durham, NC 27722

Phone: (336) 405-8611

Email: northforgenc@gmail.com

Information We Collect

We may collect information that you provide directly, including:

Your name, address, telephone number, and email address
Property and project information
Service requests, appointment details, and project history
Photographs, measurements, descriptions, and files you provide
Quotes, approvals, invoices, payments, and account records
Email, telephone, and text-message communications
Reviews, feedback, and customer-support requests
Marketing preferences and communication consent

Our website and service providers may also collect technical information, such as your device type, browser, IP address, pages visited, referring website, and interactions with forms or advertisements.

How We Use Information

Northforge Construction LLC may use collected information to:

Respond to inquiries and estimate requests
Evaluate, quote, schedule, and perform requested services
Communicate about appointments, projects, quotes, invoices, and payments
Provide customer service and maintain client records
Send project follow-ups and review requests
Send service announcements or promotional communications when permitted
Operate, measure, secure, and improve our website and services
Maintain accounting, tax, insurance, warranty, and business records
Comply with legal obligations and protect our customers, company, and property

Text Messages

If you provide your mobile number and consent to receive text messages, Northforge Construction LLC may send estimate acknowledgments, appointment reminders, scheduling information, project updates, quote and invoice notifications, customer-support messages, follow-ups, review requests, and permitted promotional messages.

Message frequency varies according to your requests and project activity. Message and data rates may apply. Consent to promotional messages is not a condition of purchasing services.

To stop receiving text messages, reply STOP at any time. You may receive one final message confirming your opt-out. Reply HELP for assistance, call (336) 405-8611, or email northforgenc@gmail.com.

Additional messaging terms are available in our Terms of Service.

How We Share Information

We may share information only when reasonably necessary with:

Software providers that support scheduling, customer management, communication, accounting, website operation, and business administration
Payment processors and financing providers selected for applicable transactions
Employees, subcontractors, suppliers, inspectors, and professional advisers involved in evaluating or completing a project
Government agencies, courts, insurers, or other parties when required by law or reasonably necessary to protect legal rights and safety
A successor organization in connection with a merger, sale, or transfer of business assets

These parties may access information only as necessary to perform their functions or satisfy applicable legal requirements.

Mobile telephone information, text-messaging consent, and opt-in records will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

Payments

Payments may be processed by third-party payment providers. Northforge Construction LLC may receive transaction details and payment status, but payment-card and banking information is handled according to the payment provider’s policies and security practices.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to operate the site, understand visitor activity, remember preferences, and measure marketing performance. Browser settings may allow you to limit or disable cookies, although some website features may not function properly afterward.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain project and warranty records, meet accounting or legal requirements, resolve disputes, and operate our business. Retention periods may vary by record type.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. Access is limited to people and service providers who need the information for legitimate business purposes. No electronic system can guarantee complete security.

Your Choices and Rights

You may contact us to:

Review or correct your contact information
Update your communication preferences
Request deletion of information, subject to contractual, accounting, warranty, and legal recordkeeping requirements
Opt out of promotional emails by using the unsubscribe link
Opt out of text messages by replying STOP\n

To submit a privacy request, email northforgenc@gmail.com or call (336) 405-8611. We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may link to third-party websites or services. Northforge Construction LLC is not responsible for the privacy practices or content of websites operated by other organizations.

Children’s Privacy

Our website and services are intended for property owners and adults seeking construction or home services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

Northforge Construction LLC

P.O. Box 71214

Durham, NC 27722

Phone: (336) 405-8611

Email: northforgenc@gmail.com

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Privacy policy

About us